Terms of service

Welcome to Fraeya! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from fraeyastore.com, you agree to these Terms.

If you have any questions, please contact us at support@fraeyastore.com.

1. Company Information

Fraeya is owned and operated by Fraeya Garments Trading.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Violate any applicable laws or regulations.

  • Use our site to distribute harmful or malicious content.

  • Attempt to interfere with the security or functionality of the website.

We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Pricing

  • All prices are listed in the currency displayed on the website and are subject to change without notice.

  • We reserve the right to modify or discontinue products at any time without liability.

  • We make every effort to display products and colors accurately, but cannot guarantee exact color accuracy on all screens.

4. Orders

  • We reserve the right to refuse or cancel any order at our discretion.

  • You agree to provide current, complete, and accurate purchase and account information.

  • Once an order is placed, you’ll receive an email confirmation. This does not guarantee acceptance of your order.

5. Shipping

  • Shipping timelines are estimates and may vary.

  • We are not responsible for delays outside our control, including customs processing or courier issues.

  • Customers are responsible for any applicable customs duties or taxes.

6. Returns & Exchanges

  • Returns and exchanges are accepted within 7 days of delivery if items are unused, in original condition, and in original packaging.

  • Customers are responsible for return shipping costs.

  • Original shipping fees, customs duties, and taxes are non-refundable.

  • Please see our full Return & Exchange Policy for details.

7. Intellectual Property

All content on this website—including text, images, graphics, logos, and designs—is the property of Fraeya Garments Trading and is protected by applicable intellectual property laws. You may not use our content without permission.

8. Limitation of Liability

  • We do not guarantee that our website will be error-free, uninterrupted, or secure.

  • Fraeya Garments Trading shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the purchase price of the item.

9. Indemnification

You agree to indemnify and hold harmless Fraeya Garments Trading and its affiliates from any claim or demand arising out of your violation of these Terms or your use of our website.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of those changes.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates.

12. Contact

For any questions about these Terms, please contact us at:
Email: support@fraeyastore.com

Fraeya Garments Trading – All Rights Reserved.